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| frequently asked questions |
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| Please click on the desired topic to view related FAQs. |
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domain registration
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What kind of domain names can be registered with update Nepal? |
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We currently offer standard gTLDs (.com,.net,.org, .info, .biz) domain registration. We also offer .np domain registration and it's for free. |
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| 2. |
How do I submit a domain registrar transfer request? |
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You may send the domain transfer request to us via email at info@updatenepal.com including your domain name. |
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| 3. |
How much does it cost to transfer a domain? |
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Transferring domain names from another registrar to Update Nepal automatically extends your registration by one (1) year from its current expiration date. It will cost you NRs 1500. |
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| 4. |
How long does it take for my domain to be setup? |
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Your hosting account will be completely up and running within one business day at the longest, and typically within a matter of hours. Beyond that, there is the time required for you to upload your site (which can be done in a matter of minutes) and for your domain name (yourname.com), if you already have one, to be transferred to our network, which typically around 3 days. |
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| 5. |
What is your Primary and Secondary Name Servers and the ip? |
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| Primary DNS Server: |
NS1.UPDATENEPAL.COM |
IP: |
65.254.43.214 |
| Secondary DNS Server: |
NS2.UPDATENEPAL.COM |
IP: |
65.254.43.214 |
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web hosting
| 1. |
Do you have a web based e-mail program? |
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Yes. All of our hosting packages include a very powerful web-based e-mail program. To access your web based email you have to goto the address: http://www.yourdomain.com/webmail |
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| 2. |
How many email accounts can I have? |
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The number of email depends upon the hosting package you purchase. |
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Is there a limit on the storage size of email accounts? |
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The limit on the storage size of email accounts depend upon the hosting package you purchase. |
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| 4. |
Can I change my account passwords and emails myself? |
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You can change account passwords and emails through your Cpanel without going through us every time. To access your Cpanel you have to goto the link http://www.yourdomain.com/cpanel. |
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| 5. |
Can I have Auto Responders? |
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Yes, You can set the autoresponder to the email account. |
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| 6. |
Can I forward the email to my other accounts? |
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Yes, You can forward the email to other accounts like hotmail or yahoo. |
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| 7. |
Does your Server supports Java Servlets? |
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Yes, We do support Java Servlets.. |
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| 8. |
Does your Server supports Java Servlets? |
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Yes, We do support Java Servlets.. |
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| 9. |
Does your Server supports ASP? |
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Yes, We do support ASP. |
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| 10. |
Can I use the Database? |
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YES, We do offer MySQL Database for the UNIX Server. You can use it from the Control Panel. |
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web design and development
| 1. |
What is web design? |
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A website consists of multiple pages linked to one another. Each one of these pages is commonly known as a web page. Websites can be viewed on the Internet, like the website you are currently viewing, or limited to an intranet, such as a network within a company |
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| 2. |
How much will my web site cost? |
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We will work within any business budget. We develop custom, full-service solutions for each client; therefore costs will vary depending on the needs of your business. Our approach is to devise a total solution for your business, including design, maintenance, and marketing, that is in line with your budget and marketing goals.
Whatever your budget, updatenepal.com will work with you to develop a solution that fulfills your needs. |
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| 3. |
What if I don't know what I want? |
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We can assist you with thoughtful content development. Rather than just taking your corporate brochure and putting it online, we will work with you to define and develop content that is relevant to your target market and that will draw traffic to your site. We will provide suggestions and offer a variety of solutions based on a discussion of your company's marketing goals. |
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What if I don't have a computer? |
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No problem! It is not necessary for you to have any technical skills or even own a computer to bring your business online. Our do help those businesses that do not have the expertise or the time to maintain their websites themselves. For example, we can process online feedback, or credit card orders from your storefront, and submit them to you via fax or any other means. |
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| 5. |
What if I want to make changes to my website later? |
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It's a good idea to update your website periodically. This brings in fresh visitors as well as repeat traffic. Monthly features, seasonal promotions, new product lines or special sales are all effective ways to engage the interest of your target market. we offers maintenance services for weekly, monthly, or on-demand changes to your web site at very reasonable reprogramming fees and with very quick turnaround time. |
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| 6. |
How do I get started with a website design? |
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Simply complete our website development quotation form from here and we will tell you further details.
For immediate information please call us on 977-1-2335775 or e-mail contact@updatenepal.com. We will provide you with the information you need to make a smooth transition. |
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| 7. |
Do you have examples of websites you have built? |
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Yes, We do have. Check out our website portfolio. |
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| 8. |
Does it matter that you are over there and I am over here? |
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No. Many of our clients are either local or international. Our strong communicative process ensures the smooth running or your project no matter where you are. |
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| Have different question or need more information? Please fill up the support form. |
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| website packages |
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